Overview for Manufacturers

Damages to new vehicles costs money, delays deliveries to the final customer and erodes goodwill. We help clients reduce damage, cost and disruption.

It’s a common theme: competition is tough, so vehicles need to move faster through the chain, and costs need to be reduced whilst still maintaining high quality levels.

In Europe alone, damages to vehicles in transit cost our sector €200m annually and this doesn’t include the administration costs. Damaged vehicles also need repairing which can delay the customer sale and damage your brand.

We help you reduce damage, maximise recoveries from the logistics suppliers damaging your vehicles and provide an excellent quality of service to your dealers.

Services for manufacturers and distributors

When a vehicle is damaged en-route to the final customer, it is vital that the claim is managed quickly, efficiently and professionally.

Claims Management

Catastrophe Management

For manufacturers and insurers vulnerable to a catastrophic event, we offer both pre-event planning and post event response services.


When a vehicle requires complex repair processes to remedy damages, the repairer may not identify the most cost effective way to complete the repair.

Damages to vehicles in transit cost our sector €200m annually. We identify improvements to vehicle handling to reduce damage and costs.

Logistics Quality Audits

Consultancy & Process Auditing

Damage and weaknesses can be identified through the review of claims management processes and audits.

Vehicle inspections identify where in the transit chain damages have occurred to deliver transparency at handover points.

Vehicle Inspections